Magenta Security Ltd is committed to protecting your privacy. We value our visitors and endeavour to create an enjoyable and safe shopping experience when visiting our website.

Magenta Security Ltd is a trading name of Magenta Alarm & Security Systems Ltd Reg no: 14640849, Registered in England & Wales.
This privacy policy sets out how we use and protect any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page.

. PURPOSE

The purpose of this policy is to inform you and provide you with information regarding the following;
What information you provide and we collect from you and why
How we use and manage this information
How you can access and manage your information
Support and compliance with legal and regulatory requirements, but not limited to GDPR (General Data Protection Regulation)
Ensure that the confidentiality and privacy of individuals data is protected by relevant legislation and where applicable any contractual clauses.
Magenta Security Ltd are committed to protecting and preserving your information and are being transparent about what information and data we hold and how we may use it.

2. POLICY

2.1 GENERAL

All personal and sensitive data and information processed within Magenta Security Ltd will be handled in a way that is compliant with GDPR guidelines as follows;
Lawfulness, Fairness and Transparency
Purpose Limitation
Data minimisation
Accuracy
Storage
Integrity and Confidentiality
Rights of Individuals
Accountability

2.2 INFORMATION WE COLLECT / HOW WE MAY USE YOUR PERSONAL DATA

Any information we hold enables us to better understand your requirements from us as a service provider and our provision of our services to you.
Examples;
To verify and confirm when you contact us or use our services
Process your enquiries
Provide products to you
Communicate with you in relation to contracted services
Provide administrative support such as maintenance and monitoring services
Carry out credit checks
Monitor, record, store and use any telephone and email for training purposes that may allow us to check any instructions provided that may help us improve of service provided.
Carry out any marketing analysis, profiling or create statistical information to understand our clients requirements
Recover any monies outstanding

2.3 LEGITIMATE INTERESTS

Where required by Law to respond to any request by law enforcement or government for the prevention of crime or fraud
Advise on any service issues and provide against telephony fraud prevention
Direct Marketing to provide you with updates in technology related to the service we provide that may be of benefit or interest to you
We may contact you by phone, email or post unless you have opted for us not to do so.
You have the right to opt out or unsubscribe from any processing of your personal data on the basis of legitimate interest and direct marketing as set out below, understanding your rights

2.4 HOW WE SHARE YOUR PERSONAL DATA

We may share your data with trusted third parties which could include;
Service providers contracted to us in connection with provision of products and services (Example ARC monitoring station)
Legal and other professional advisers consultants and technical experts
We shall ensure that there is a contract/agreement in place with recipients listed above which include obligations in relation to the confidentiality, security and lawful processing of any personal data shared with them.
Should a third party recipient who is located outside the EEA (European Economic area) we will ensure that any transfer of personal data will be protected by appropriate safeguards, ie the use of standard protection clauses adopted or approved by the European Commission.
We will share personal data with law enforcement or other authorities if required by law
We will take all reasonable steps to ensure that our staff protect your personal data and that they are trained on information and security obligations.

2.5 HOW LONG WE WILL KEEP YOUR PERSONAL DATA

The time frame for which we keep any information may vary according for what it is used for. Unless there is any specific legal requirement for us to keep this information, we will retain your information for our records for as long as it may be relevant for the purpose it was originally collected.
We may continue to hold information about your if you cancel any contracts or agreements, we may only hold this information for such periods as is necessary for the purpose of dealing with enquires, eg move from property.

3. YOUR RIGHTS

You have a right to request a copy of any personal data that we may hold by contacting us at www.magentasecurityltd.co.uk – 0333 034 1321
We will respond within 30 days of your request, there may be exceptions to this right as we may not be able to make all information available to you if we have not collected it or if making the information available to you may reveal personal data about another individual or if we are legally prevented from disclosing such information or if your request is manifestly unfounded or excessive.

3.1 RIGHT TO RECTIFICATION

We will aim to keep your personal data accurate, complete and up to date, and may contact you from time to time to check this information is current, it is your responsibility to contact us with any changes or rectifications.

3.2 RIGHT TO ERASURE

You have the right to request deletion of your personal data as follows;

Your personal data is no longer required for the purpose it was collected.
You withdraw you’re your consent for processing your personal data
There is no legitimate reason for us to hold your personal data
Your personal data has been unlawfully processed

3.3 RIGHT TO RESTRICT PROCESSING

In certain circumstances you have the right to object to the processing of your personal data where your personal data has been processed on the basis of legitimate interests and there is no overriding legitimate interest for us to continue to process your personal data.

4. HOW TO CONTACT US

Please contact us if you have any questions about this privacy policy or the information we hold about you, including making requests to exercise any of your rights in relation to your personal data.
Please contact us on:
Email: admin@magentasecurityltd.co.uk

Post: Magenta Security, 12 Elizabeth Close, Wellington, TA21 9GR
Telephone: 0333 034 1321